
This Privacy Policy explains how Build Influence FZCO ('Build Influence', 'we', 'us' or 'our') collects, uses, stores and protects personal information when you visit our website at www.build-influence.com (the 'Site'), subscribe to our newsletter, complete a lead magnet form, book a discovery call, or otherwise interact with us.
This Privacy Policy also explains how we handle the personal data we process on behalf of our clients during a Build Influence engagement (such as a Launch Offer engagement or a Standard Accelerator engagement). In those engagements, the client is the data controller and Build Influence acts as a data processor. The specific terms of that relationship are set out in a separate Data Processing Addendum entered into between Build Influence and the client at the point of signing the relevant client agreement.
Build Influence is committed to protecting your personal data and processing it in accordance with the United Kingdom General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations 2003 (PECR), and any applicable data protection legislation in the United Arab Emirates.
Full name. Provided when you subscribe to our newsletter, opt in to a lead magnet, complete a contact form, book a discovery call, or sign up to a Build Influence engagement.
Email address. Provided in the same circumstances as above. Used to send you the newsletter, the lead magnet, discovery call confirmations, and service-related communications.
Phone number. Provided when you book a discovery call or sign up to a Build Influence engagement, used for booking confirmations and operational communications during a live engagement.
Business information. Including business name, role, industry, sector, and any other detail you share with us during the discovery call or onboarding process.
Payment information. Including card details and billing information, processed by our payment provider Stripe. Build Influence does not store or have direct access to your full card details. Stripe acts as a separate data controller for the payment card information you provide.
Information shared during a live engagement. Including LinkedIn profile information, content sign-offs, revenue declarations made under the £3,000 trigger mechanism, and any other information you share with us during a Build Influence engagement.
Technical information. Including IP address, browser type and version, device type, operating system, time zone setting and location data inferred from your IP address.
Usage information. Including pages visited on the Site, time spent on pages, click patterns, referring URLs and the path taken through the Site.
Cookie data. Including the cookie consent record (whether you have accepted, rejected or partially accepted cookies), and the data captured by the cookies you have consented to.
During a Build Influence engagement, we process personal data on behalf of the client under a separate Data Processing Addendum. This data may include the client's existing LinkedIn connections list, contact database, CRM records, audience data and prospect information.
In relation to this data, the client is the data controller and Build Influence is the data processor. Build Influence does not use this data for any purpose other than performing the services the client has engaged us to deliver. We do not share this data with any third party other than the service providers identified in section 7 of this Privacy Policy. We retain this data only for the duration of the engagement and for the periods set out in section 6.
Providing the services you have requested or signed up to, including the Launch Offer, the Standard Accelerators, the Influence Circle membership, the newsletter and any lead magnet you have opted into.
Communicating with you about your enquiries, your engagement, your account and your payments.
Sending you the newsletter you have subscribed to, until you unsubscribe.
Booking and managing discovery calls, strategy calls and other meetings with you.
Processing payments through Stripe and managing the recurring subscription set up at the point of signing an engagement.
Operating the Site and analysing how visitors use it, where you have consented to analytics cookies.
Protecting the Site, our systems and our clients from fraud, abuse, unauthorised access and unlawful activity.
Complying with our legal, accounting, tax and regulatory obligations.
Building anonymised performance data, analytics summaries and case study material derived from Build Influence engagements, for the purposes of our own marketing, training and product development. Any case study material that is not anonymised is governed by the testimonial clauses in the relevant client agreement.
Strictly necessary cookies. Required for the Site to function. These cookies do not require your consent because they are essential to the operation of the Site, including security, load balancing and remembering your cookie preferences.
Analytics cookies. Help us understand how visitors interact with the Site, which pages are most popular, where visitors come from, and how the Site is performing. We use these cookies only with your consent. Examples include cookies set by Google Analytics and by the GoHighLevel platform that hosts the Site infrastructure.
Functional cookies. Allow the Site to remember choices you have made (such as form fields you have completed) and provide enhanced features. Set only with your consent.
Marketing cookies. May be used to deliver more relevant advertising to you, including remarketing pixels from platforms such as LinkedIn and Meta. Set only with your consent. We currently do not run paid advertising as a primary acquisition channel, but we reserve the right to do so in future, in which case marketing cookies will be set only with your active consent through the cookie banner.
When you first visit the Site, you are shown a cookie consent banner. You can accept all cookies, reject all non-essential cookies, or customise your preferences by category. You can change your preferences at any time by clicking the cookie settings link in the footer of the Site.
You can also control cookies through your browser settings. Most browsers allow you to refuse cookies or to alert you when cookies are being sent. Disabling cookies may prevent certain features of the Site from working as intended.
We transfer data to countries that have been deemed by the UK government to provide an adequate level of protection for personal data.
Where we use certain service providers, we use Standard Contractual Clauses approved by the UK Information Commissioner's Office, which provide personal data with the same protection it has in the United Kingdom.
Where we use providers based in the United States, we rely on the UK Extension to the EU-US Data Privacy Framework, where the provider is certified under it, or on Standard Contractual Clauses where they are not.
All personal data is stored in password-protected systems with role-based access controls. Only authorised in-house Build Influence staff can access systems containing personal data, and access is limited to what each person needs to perform their role.
All systems require multi-factor authentication for access where the underlying platform supports it.
All personal data is encrypted in transit using industry-standard TLS encryption, and at rest where the underlying platform supports it.
Payment card data is processed by Stripe and is not stored on Build Influence systems. Stripe is certified to the highest level of payment card industry security standards (PCI DSS Level 1).
We do not store passwords in plain text. All passwords are encrypted, hashed and salted in line with industry standards.
We restrict the use of personal devices for accessing business systems and require all staff to follow our internal information security policy.
We use reputable third party providers (GoHighLevel, Stripe, Google) that maintain enterprise-grade security certifications and undergo regular independent security audits.
Our team is trained on data protection, information security and the requirements of UK GDPR.
We have a documented breach notification process. If a personal data breach occurs that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within seventy-two (72) hours and notify you without undue delay where required by law.
The right to be informed. You have the right to be told how your personal data is being collected and used. This Privacy Policy provides that information.
The right of access. You have the right to ask for a copy of the personal data we hold about you (a 'subject access request').
The right to rectification. You have the right to ask us to correct inaccurate or incomplete personal data we hold about you.
The right to erasure (the 'right to be forgotten'). You have the right to ask us to delete personal data we hold about you, subject to certain exceptions (such as where we need to keep records for legal or accounting reasons).
The right to restrict processing. You have the right to ask us to limit how we use your personal data in certain circumstances.
The right to data portability. You have the right to ask for a copy of your personal data in a structured, machine-readable format, and to ask us to transmit it to another provider.
The right to object. You have the right to object to our processing of your personal data, including the right to object to direct marketing at any time.
Rights in relation to automated decision-making. You have the right not to be subject to a decision based solely on automated processing, where that decision has a legal or similarly significant effect on you. We do not make any such decisions about you.
The right to withdraw consent. Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before you withdrew your consent.
